Frequently Asked Questions
How do you research the target audience?
As a team of content writers, it is essential for us to identify the target audience and understand their needs, preferences, and personality to craft content. For this, we take assistance from analysts and review the provided data. We may also take insights from your sales team or customer service team.
Can you also create a content strategy for a brand?
Yes, we can. There is a specific, comprehensive process that our team follows to develop a content strategy. Right from defining the objectives to identifying the audience, there is a lot that our content strategy covers.
Do you decide the topics/subject to write on?
This goes two-ways. If you can provide us the topics, it would be well and great. If not, we can create a timeline and a calendar for you, including all of the possible topics/subjects to write on.
What factors do you consider to decide the tone of the content?
Usually, the client makes us familiar with the requirements to outline the content tone. If not, we consider varying factors, such as brand personality, audience profile and channel to define the tone.
Can you create SEO-friendly content?
Yes, we can. Our content team is adept in writing SEO-friendly content. Thus, by collaborating with us, you can rest assured of ranking higher.
How do you ensure information credibility?
We prefer gathering information about a subject from popular reports, websites, journals and published sources to craft credible and reliable content.
Do you also promote the content?
Majorly, our role is to craft the content. If you wish to take the promotion services, we will be more than happy to assist you. However, it will come with additional charges. To avail this service, you can get in touch with us here.
Can I get a free trial?
Unfortunately, we do not provide any free trials. However, to assess the quality of our work, you can refer to the pre-written samples crafted by our team.
What industries do you cater to?
Content Zone caters to an extensive range of industries, including eCommerce, education, IT, real estate, hospitality, finance, banking, and many more. You name it - we will be ready to serve you.
How does the payment process work?
You will have to make 50% upfront payment. Once the project is delivered as per your satisfaction, you can release the remaining 50%.
What happens if I cancel the project mid-way?
We understand that sometimes, things don’t work as we imagine. If you’d like to cancel the project mid-way, we respect your decision. However, in such a scenario, we will not be able to refund the 50% you paid upfront.
What type of payment methods do you accept?
We accept bank transfers, GPay and PhonePe.
Do you also research the keywords?
We believe in providing qualitative services; thus, we can help you with keyword research. However, it will come with additional charges.
How many revisions do you offer?
To make the content satisfactory as per your requirements, we offer up to 3 free of cost revisions. Any modification post that will be chargeable accordingly.